Thursday, December 25, 2008

How Seagate Ruined Christmas

Ever thought it was about time to invest in a good external hard drive and start trying to back everything up? My family started trying to earlier this year. Another big project we did last year was digitizing all the Christmas music we owned and putting together a several-days-long playlist of just the recordings we like (which could be played in random order and enjoyed while decorating and on Christmas day).

...the seasonal material was put on the same fancy expensive drive that we were planning on using to back everything up.

Thanks a lot Seagate - thanks to your unusually short warranty and incredibly shoddy product, we now have no backups of any data, no chance of getting stuff backed up now that we finally have time off to try backing files up, no Christmas music (at all) and we're out more money than we want to think about. We'll never buy one of your crummy products again.

A whole terabyte drive, shiny and new, less than a year old. We had barely started actually backing things up on there. The most expensive external drive we ever bought. It was all a waste - and for extra fun, it's colossal failure was the first thing we woke up to on Christmas morning.

Seagate, don't you care about your employees safety? When you sell such an obscenely bad product, you risk the lives of your employees. I'd certainly like to strangle anyone I could hold responsible for this - and this was a relatively minor failure, with most of the data existing in another location (of course, it's extremely unfortunate that we lost all of the Christmas music on Christmas day - and yes, we had the drive working just last night).

I hope all my readers are having a happier and much less quiet Christmas.

Of course, it's still not much of a silent night around here - we're still panicking about losing the drive and arguing about just how much money was wasted buying the huge drive that we thought would last many years instead of just a few months. Also, every few minutes I shout something else about wanting to kill any Seagate employee I meet from here on out, just to hold someone responsible (alternatively, a few thousand dollars for our time, trouble, and expenses might calm me down a bit, but I can't promise anything).

Figures - I spend so much time worrying about losing data and thinking I should back more files up, and it's the EXPENSIVE BRAND-NEW drive that turns out to be garbage. I repeat - DON'T buy a Seagate product. Also, if you're a deranged madman in a Santa suit, try to find somebody who's responsible for putting Seagate products on the shelves. I'm sure at least some of their employees don't have bodyguards.

If you need me, I'll be here trying to verify that we didn't lose even more data than we think and trying to put together some sort of Christmas playlist for the family to enjoy tonight - and tomorrow. Yes, Seagate, because of you, all gifts had to be delayed and Santa was told to come a different day. You really ruined the year for us - and 30 years from now, the next generation in our family will be hearing about the year that the expensive new Seagate drive died and postponed Christmas.


Brickapolis said...

You tell it Dan! I've gotten some s&^$y electronics too and I know how devastating that can be...

Bricktales said...

Hey Dan,

Not related to this blog post at all, but I don't know an e-mail for you. Anyway, knowing your interests I thought you might want to see this:

Dan said...

Thanks for the link. I didn't realize I hadn't posted an e-mail address here yet - I'll post one in a minute.